What Is Online Review Management?

 
Studies show that today’s buyers turn to the internet before hiring a company or making a purchase. They read reviews, check to see if anyone had problems, and compare companies before making a decision. If your business has mediocre reviews or several negative comments, buyers aren’t going to trust you. Instead, they’ll turn to your competitors. That’s why reputation management is essential. Here are some parts of online review management that State Bar Attorneys can help you with:
Membership features
Generate Reviews

Make it simple for customers to leave reviews so satisfied customers don’t mind taking the time to do so. This can help boost your overall rating.

Respond to Comments

Your business isn’t perfect. But it does do what’s right. Help others see that you care by proactively responding to comments online.

Manage Reviews

Customers can leave reviews on so many sites. Being able to easily keep track of new reviews in one place makes them easier to manage.

Our Review Widgets

 

Our widgets are easy to implement and only take minutes! Get reviews on your website now.

Basic Review Widgets

All of these widgets are available on all membership levels.

Review Badge

Quickly show your business rating. Great for displaying in small spaces on your website.

Star Rating Badge

Easily display your business rating alongside your star rating.

Stacked Star Rating

Average star and business rating in a more compact widget. Great to showcase near other content.

 

Premium Review Widgets

Level up your reviews and reputation with these premium review widgets. These widgets will allow you to quickly display real user reviews on your website.

Reviews Widget - Vertical

Elegantly list real user reviews vertically alongside your star rating.

Reviews Widget - Horizontal

Showcase your latest reviews in a beautiful horizontal orientation.

Reviews Grid

Eye-catching grid that shows up to 9 real user reviews on your website.

Reputation Management

Why Reputation Management Is Important

You already know that people check reviews before they make a purchase. But here are some other facts that show just how essential online review management is:

  • 85% of consumers believe online recommendations as much as personal reviews.
  • Potential buyers read an average of seven reviews before making a decision.
  • Studies show that your online reputation predicts your success as a business.

Don’t leave your reputation to chance. Instead, proactively manage your line reviews.

How to Manage Reviews with State Bar Attorneys

When people search for your business, what do they see? If you don’t like the reviews that pop up, State Bar Attorneys can help. We can help you take control of what people see when they research your company. To accomplish this goal, we offer:

Generate Reviews

Make it simple for customers to leave reviews so satisfied customers don’t mind taking the time to do so. This can help boost your overall rating.

Respond to Comments

Your business isn’t perfect. But it does do what’s right. Help others see that you care by proactively responding to comments online.

Manage Reviews

Customers can leave reviews on so many sites. Being able to easily keep track of new reviews in one place makes them easier to manage.

Respond to Comments

Your business isn’t perfect. But it does do what’s right. Help others see that you care by proactively responding to comments online.

Manage Reviews

Customers can leave reviews on so many sites. Being able to easily keep track of new reviews in one place makes them easier to manage.

Benefits of Reputation Management

Review management can turn your business around. Here are three specific benefits you’ll notice:

Increase Trust

Reviews are a type of social proof. When potential customers see that other people liked your business, they’re more likely to trust you.

Generate More Sales

When your online reputation is trustworthy, people are more likely to buy from you. You’ll sell more and increase your revenue.

Improve Customer Satisfaction

Responding to comments and actively trying to ensure your customers are treated fairly improves your customer satisfaction rate over time. They’ll be happy to keep doing business with you.

Why Reputation Management Is Important

You already know that people check reviews before they make a purchase. But here are some other facts that show just how essential online review management is:

  1. Learn from the review. Is there any truth in what’s been said? What changes can you make to help improve your process?
  2. Respond quickly. People want a response ASAP. Don’t put it off.
  3. Be kind. There’s no need to respond in anger.
  4. Apologize when necessary. If your company made a mistake, don’t pass the blame. Say you’re sorry, do what you can to fix the situation, and move on.
  5. Seek more positive reviews with State Bar Attorneys’ review generation tool. The more positive reviews you have, the less a negative one hurts you. Share your review generator and ask people to share their experiences.
Reputation Management

Who We've Worked With

 
Disney Entertainment Logo
Marriot Hotels Logo
Ford Automotive Logo
Verizon Mobile Logo

Pick Your Reputation Management Membership

Membership to State Bar Attorneys includes different levels of review management based on the needs of your business.

Get Started

Frequently Asked Questions

Most frequent questions and answers

  • What is review & reputation management software?

    Reputation management software allows you to request, view, and manage reviews from a single dashboard. It makes it simple for you to improve your online reputation.

  • How can I get reviews from State Bar Attorneys?

    State Bar Attorneys offers different tools so you can quickly ask your customers for their opinions. You can send your customers a direct link or a button so they can share their thoughts.

  • What should I do with the reviews?

    Take your positive reviews and show them off as part of your marketing material. Send them out in emails or blast them on your social media feeds. You want potential customers to know that people are satisfied with your business.

  • How can I install the tools on my website?

    State Bar Attorneys designed widgets that are simple to install if you follow our directions. If you have any trouble we’ll be happy to walk you through the process. Note: Some widgets may only be available to our premium memberships and not Jumpstarts.

Take control of your online reputation today.

Click below to get your business listed in the State Bar Attorneys!
 

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